Praxis Services is a business process management company that offers operational excellence with deep domain expertise in hospitality and travel management. The company delivers comprehensive business solutions where services are delivered from a global delivery network that includes hotel reservations, revenue management, research and analytics, technology solutions, loyalty programs, human resources pay roll and finance & accounting.
Praxis operated and managed world class contact centre is built on robust and most sophisticated technology platforms. Technology’s ever increasing relevance in the highly competitive market place gives our hotel partners the opportunity to embrace it and reach new levels of performance.
The work force: Multi-cultural, multi-lingual, ‘virtual’ talent pool. Domain expertise and deep specialization will enable offering the following set of services in a 24 x 7 work environment.
Voice and E mail transactions
- Specialized voice
- Basic data
- Rules-based decision making
- Research and analytics
- Knowledge services
Global best practices have been established within Praxis’ business processes to reduce costs, improve efficiency, boost client satisfaction and contribute significantly to their bottom line.